{"id":45717,"date":"2025-07-23T13:05:43","date_gmt":"2025-07-23T11:05:43","guid":{"rendered":"https:\/\/consumidors.org\/housing\/"},"modified":"2025-10-30T12:13:40","modified_gmt":"2025-10-30T11:13:40","slug":"housing","status":"publish","type":"page","link":"https:\/\/consumidors.org\/en\/housing\/","title":{"rendered":"Housing"},"content":{"rendered":"

[et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” _builder_version=”4.27.4″ _module_preset=”default” background_image=”https:\/\/consumidors.org\/wp-content\/uploads\/2025\/07\/banner-habitatge.jpg” custom_padding=”195px||228px|||” custom_padding_tablet=”195px||228px|||” custom_padding_phone=”100px||100px||true|false” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” max_width=”1150px” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_heading title=”HOUSING” _builder_version=”4.27.4″ _module_preset=”cf512739-189b-4542-bca1-ee948fcc6a73″ title_text_align=”left” title_text_color=”#FFFFFF” custom_margin=”||10px||false|false” global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_heading][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”||||false|false” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_row column_structure=”1_2,1_2″ make_equal=”on” _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”0px||0px||false|false” custom_css_main_element=”align-items:center;” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_heading title=”Problems related to housing” _builder_version=”4.27.4″ _module_preset=”535ef996-7ff0-4d69-b768-c911ba91e46a” title_text_color=”gcid-9fdfe294-7457-43ae-a094-acb99671e34b” custom_margin=”||13px|||” global_colors_info=”{%22gcid-9fdfe294-7457-43ae-a094-acb99671e34b%22:%91%22title_text_color%22%93}” theme_builder_area=”post_content”][\/et_pb_heading][et_pb_text _builder_version=”4.27.4″ _module_preset=”cb357723-32e7-430f-843b-e695ff7b0145″ text_text_color=”#000000″ global_colors_info=”{%22gcid-1f1b4e15-7cc6-4e13-8154-74d77a956460%22:%91%22link_text_color%22,%22quote_text_color%22,%22quote_border_color%22,%22link_text_color%22,%22quote_text_color%22,%22quote_border_color%22,%22link_text_color%22,%22quote_text_color%22,%22quote_border_color%22%93}” theme_builder_area=”post_content”]<\/p>\n

Owning a home, whether owned or rented, can lead to a series of problems related to consumption that, in many cases, can be complicated to resolve due to a lack of knowledge or resources. When it comes to issues such as paying for supplies, price increases in services or conflicts with the real estate agent or bank, consumers can feel overwhelmed. <\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_image src=”https:\/\/consumidors.org\/wp-content\/uploads\/2025\/07\/habitatge-1.png” title_text=”housing 1″ align=”center” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”0px||0px||false|false” locked=”off” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_image src=”https:\/\/consumidors.org\/wp-content\/uploads\/2025\/07\/habitatge.jpg” title_text=”housing” _builder_version=”4.27.4″ _module_preset=”default” border_radii=”on|15px|15px|15px|15px” global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_heading title=”Of property” _builder_version=”4.27.4″ _module_preset=”535ef996-7ff0-4d69-b768-c911ba91e46a” title_text_color=”gcid-9fdfe294-7457-43ae-a094-acb99671e34b” custom_margin=”||13px|||” global_colors_info=”{%22gcid-9fdfe294-7457-43ae-a094-acb99671e34b%22:%91%22title_text_color%22%93}” theme_builder_area=”post_content”][\/et_pb_heading][et_pb_text _builder_version=”4.27.4″ _module_preset=”cb357723-32e7-430f-843b-e695ff7b0145″ text_text_color=”#000000″ global_colors_info=”{%22gcid-1f1b4e15-7cc6-4e13-8154-74d77a956460%22:%91%22link_text_color%22,%22quote_text_color%22,%22quote_border_color%22,%22link_text_color%22,%22quote_text_color%22,%22quote_border_color%22,%22link_text_color%22,%22quote_text_color%22,%22quote_border_color%22%93}” theme_builder_area=”post_content”]<\/p>\n

On the one hand, owned homes generally have an implicit bank mortgage with clauses that are unclear or difficult to understand. We can advise you so that you know what you are signing and how it will affect your contract. We will also inform you if any of these clauses are or may be abusive. If you have already signed them, we can help you claim and find a solution to your problem. <\/span><\/p>\n

[\/et_pb_text][et_pb_heading title=”Insurance” _builder_version=”4.27.4″ _module_preset=”535ef996-7ff0-4d69-b768-c911ba91e46a” title_text_color=”gcid-9fdfe294-7457-43ae-a094-acb99671e34b” custom_margin=”||13px|||” global_colors_info=”{%22gcid-9fdfe294-7457-43ae-a094-acb99671e34b%22:%91%22title_text_color%22%93}” theme_builder_area=”post_content”][\/et_pb_heading][et_pb_text _builder_version=”4.27.4″ _module_preset=”cb357723-32e7-430f-843b-e695ff7b0145″ text_text_color=”#000000″ global_colors_info=”{%22gcid-1f1b4e15-7cc6-4e13-8154-74d77a956460%22:%91%22link_text_color%22,%22quote_text_color%22,%22quote_border_color%22,%22link_text_color%22,%22quote_text_color%22,%22quote_border_color%22,%22link_text_color%22,%22quote_text_color%22,%22quote_border_color%22%93}” theme_builder_area=”post_content”]<\/p>\n

Possible conflicts with insurance companies must be taken into account. From the Consumers’ Union of Catalonia – UCC we help you claim from the insurance company and we give you all the information and advice you need to make your request effective and reach the Ombudsman for the insured if necessary. <\/span><\/p>\n

[\/et_pb_text][et_pb_heading title=”For rent” _builder_version=”4.27.4″ _module_preset=”535ef996-7ff0-4d69-b768-c911ba91e46a” title_text_color=”gcid-9fdfe294-7457-43ae-a094-acb99671e34b” custom_margin=”||13px|||” global_colors_info=”{%22gcid-9fdfe294-7457-43ae-a094-acb99671e34b%22:%91%22title_text_color%22%93}” theme_builder_area=”post_content”][\/et_pb_heading][et_pb_text _builder_version=”4.27.4″ _module_preset=”cb357723-32e7-430f-843b-e695ff7b0145″ text_text_color=”#000000″ global_colors_info=”{%22gcid-1f1b4e15-7cc6-4e13-8154-74d77a956460%22:%91%22link_text_color%22,%22quote_text_color%22,%22quote_border_color%22,%22link_text_color%22,%22quote_text_color%22,%22quote_border_color%22,%22link_text_color%22,%22quote_text_color%22,%22quote_border_color%22%93}” theme_builder_area=”post_content”]<\/p>\n

If you have a rental contract, it can also lead to various problems with the real estate agency. Either because they do not comply with the conditions agreed in the contract or because they do not want to take responsibility for the damage to the home that belongs to them. <\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” background_color=”#2e296b” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” background_color=”#FFFFFF” border_radii=”on|15px|15px|15px|15px” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font=”Inter||||||||” text_text_color=”#000000″ text_font_size=”16px” link_text_color=”#df9804″ custom_margin=”|50px||50px|false|true” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

If you believe that your rights as a consumer may be in danger, you have suffered any of these practices or any other abusive treatment, the Consumers’ Union of Catalonia – UCC can help you. Do not hesitate to contact us to resolve any queries!<\/strong><\/a><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” locked=”off” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_heading title=”Our services” _builder_version=”4.27.4″ _module_preset=”51d08277-a30c-49d7-aea5-38fc524e2338″ title_text_align=”center” title_text_color=”gcid-9fdfe294-7457-43ae-a094-acb99671e34b” custom_margin=”||13px|||” global_colors_info=”{%22gcid-9fdfe294-7457-43ae-a094-acb99671e34b%22:%91%22title_text_color%22%93}” theme_builder_area=”post_content”][\/et_pb_heading][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ make_equal=”on” _builder_version=”4.27.4″ _module_preset=”default” custom_css_main_element=”align-items:center;” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”1_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_blurb title=”Food” url=”https:\/\/consumidors.org\/en\/food\/” image=”https:\/\/consumidors.org\/wp-content\/uploads\/2025\/07\/food.png” image_icon_width=”50%” image_icon_width_tablet=”40%” image_icon_width_phone=”35%” image_icon_width_last_edited=”on|phone” _builder_version=”4.27.4″ _module_preset=”default” header_font=”Urbanist||||||||” header_text_align=”center” header_text_color=”#2d2a6a” header_font_size=”25px” body_font=”Inter||||||||” body_text_color=”#000000″ body_font_size=”16px” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

Correct labeling, optimal conditions<\/span><\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_blurb title=”Insurance” url=”https:\/\/consumidors.org\/en\/insurance\/” image=”https:\/\/consumidors.org\/wp-content\/uploads\/2025\/07\/note-book.png” image_icon_width=”50%” image_icon_width_tablet=”40%” image_icon_width_phone=”35%” image_icon_width_last_edited=”on|phone” _builder_version=”4.27.4″ _module_preset=”default” header_font=”Urbanist||||||||” header_text_align=”center” header_text_color=”#2d2a6a” header_font_size=”25px” body_font=”Inter||||||||” body_text_color=”#000000″ body_font_size=”16px” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

Non-compliance, quotas, unfair denials…<\/span><\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_blurb title=”Purchases and Services” url=”https:\/\/consumidors.org\/en\/shopping-and-services\/” image=”https:\/\/consumidors.org\/wp-content\/uploads\/2025\/07\/cart.png” image_icon_width=”50%” image_icon_width_tablet=”40%” image_icon_width_phone=”35%” image_icon_width_last_edited=”on|phone” _builder_version=”4.27.4″ _module_preset=”default” header_font=”Urbanist||||||||” header_text_align=”center” header_text_color=”#2d2a6a” header_font_size=”25px” body_font=”Inter||||||||” body_text_color=”#000000″ body_font_size=”16px” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

Online commerce, Guarantees, Unknown companies\u2026<\/span><\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_blurb title=”Right to a Second Chance” url=”https:\/\/consumidors.org\/en\/right-to-a-second-chance\/” image=”https:\/\/consumidors.org\/wp-content\/uploads\/2025\/07\/court-house.png” image_icon_width=”50%” image_icon_width_tablet=”40%” image_icon_width_phone=”35%” image_icon_width_last_edited=”on|phone” _builder_version=”4.27.4″ _module_preset=”default” header_font=”Urbanist||||||||” header_text_align=”center” header_text_color=”#2d2a6a” header_font_size=”25px” body_font=”Inter||||||||” body_text_color=”#000000″ body_font_size=”16px” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

Necessary requirements\u2026<\/span><\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”1_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_blurb title=”Appliances” url=”https:\/\/consumidors.org\/electrodomestics\/” image=”https:\/\/consumidors.org\/wp-content\/uploads\/2025\/07\/outlet.png” image_icon_width=”50%” image_icon_width_tablet=”40%” image_icon_width_phone=”35%” image_icon_width_last_edited=”on|phone” _builder_version=”4.27.4″ _module_preset=”default” header_font=”Urbanist||||||||” header_text_align=”center” header_text_color=”#2d2a6a” header_font_size=”25px” body_font=”Inter||||||||” body_text_color=”#000000″ body_font_size=”16px” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

Defective products, Warranties\u2026<\/span><\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_blurb title=”Housing” url=”https:\/\/consumidors.org\/en\/housing\/” image=”https:\/\/consumidors.org\/wp-content\/uploads\/2025\/07\/home.png” image_icon_width=”50%” image_icon_width_tablet=”40%” image_icon_width_phone=”35%” image_icon_width_last_edited=”on|phone” _builder_version=”4.27.4″ _module_preset=”default” header_font=”Urbanist||||||||” header_text_align=”center” header_text_color=”#2d2a6a” header_font_size=”25px” body_font=”Inter||||||||” body_text_color=”#000000″ body_font_size=”16px” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

Sale, Rental, Insurance\u2026<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_blurb title=”Banking and Financial Services” url=”https:\/\/consumidors.org\/serveis-bancaris-i-financers\/” image=”https:\/\/consumidors.org\/wp-content\/uploads\/2025\/07\/money.png” image_icon_width=”50%” image_icon_width_tablet=”40%” image_icon_width_phone=”35%” image_icon_width_last_edited=”on|phone” _builder_version=”4.27.4″ _module_preset=”default” header_font=”Urbanist||||||||” header_text_align=”center” header_text_color=”#2d2a6a” header_font_size=”25px” body_font=”Inter||||||||” body_text_color=”#000000″ body_font_size=”16px” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

Clauses, Cards\u2026<\/span><\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_blurb title=”Domestic services” url=”https:\/\/consumidors.org\/serveis-domestics\/” image=”https:\/\/consumidors.org\/wp-content\/uploads\/2025\/07\/lamp.png” image_icon_width=”50%” image_icon_width_tablet=”40%” image_icon_width_phone=”35%” image_icon_width_last_edited=”on|phone” _builder_version=”4.27.4″ _module_preset=”default” header_font=”Urbanist||||||||” header_text_align=”center” header_text_color=”#2d2a6a” header_font_size=”25px” body_font=”Inter||||||||” body_text_color=”#000000″ body_font_size=”16px” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

Electricity, Gas, Water, Billing, Contracts\u2026<\/span><\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”1_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_blurb title=”Tourist Services” url=”https:\/\/consumidors.org\/serveis-turistics\/” image=”https:\/\/consumidors.org\/wp-content\/uploads\/2025\/07\/business.png” image_icon_width=”50%” image_icon_width_tablet=”40%” image_icon_width_phone=”35%” image_icon_width_last_edited=”on|phone” _builder_version=”4.27.4″ _module_preset=”default” header_font=”Urbanist||||||||” header_text_align=”center” header_text_color=”#2d2a6a” header_font_size=”25px” body_font=”Inter||||||||” body_text_color=”#000000″ body_font_size=”16px” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

Flights, Accommodation, Travel Agencies<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_blurb title=”Telephony and Internet” url=”https:\/\/consumidors.org\/telefonia-i-internet\/” image=”https:\/\/consumidors.org\/wp-content\/uploads\/2025\/07\/message.png” image_icon_width=”50%” image_icon_width_tablet=”40%” image_icon_width_phone=”35%” image_icon_width_last_edited=”on|phone” _builder_version=”4.27.4″ _module_preset=”default” header_font=”Urbanist||||||||” header_text_align=”center” header_text_color=”#2d2a6a” header_font_size=”25px” body_font=”Inter||||||||” body_text_color=”#000000″ body_font_size=”16px” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

Clauses, Invoices, Permanence<\/span><\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_blurb title=”Vehicles” url=”https:\/\/consumidors.org\/vehicles\/” image=”https:\/\/consumidors.org\/wp-content\/uploads\/2025\/07\/car.png” image_icon_width=”50%” image_icon_width_tablet=”40%” image_icon_width_phone=”35%” image_icon_width_last_edited=”on|phone” _builder_version=”4.27.4″ _module_preset=”default” header_font=”Urbanist||||||||” header_text_align=”center” header_text_color=”#2d2a6a” header_font_size=”25px” body_font=”Inter||||||||” body_text_color=”#000000″ body_font_size=”16px” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

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Accidents, Repairs, Sale and Rental\u2026<\/p>\n<\/div>\n

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” button_alignment=”center” _builder_version=”4.27.4″ _module_preset=”3b265537-38fa-4ca8-9393-0dd3bdf46ab7″ button_text_size=”12px” button_text_color=”gcid-9fdfe294-7457-43ae-a094-acb99671e34b” button_bg_color=”#FFFFFF” custom_padding=”12px|50px|12px|40px|true|false” global_colors_info=”{%22gcid-9fdfe294-7457-43ae-a094-acb99671e34b%22:%91%22button_text_color%22%93}” theme_builder_area=”post_content”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

Owning a home, whether owned or rented, can lead to a series of problems related to consumption that, in many cases, can be complicated to resolve due to a lack of knowledge or resources. 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