{"id":45725,"date":"2025-03-26T13:50:38","date_gmt":"2025-03-26T12:50:38","guid":{"rendered":"https:\/\/consumidors.org\/home\/"},"modified":"2026-05-04T18:36:57","modified_gmt":"2026-05-04T16:36:57","slug":"home","status":"publish","type":"page","link":"https:\/\/consumidors.org\/en\/","title":{"rendered":"Home"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_image=&#8221;https:\/\/consumidors.org\/wp-content\/uploads\/2025\/04\/h1.jpg&#8221; parallax=&#8221;on&#8221; custom_padding=&#8221;195px||228px|||&#8221; custom_padding_tablet=&#8221;195px||228px|||&#8221; custom_padding_phone=&#8221;100px||100px||true|false&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row column_structure=&#8221;3_5,2_5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_heading title=&#8221;We protect consumer rights&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;bcc77c86-7f01-4a12-b172-54312475beab&#8221; title_text_align=&#8221;left&#8221; title_text_color=&#8221;#FFFFFF&#8221; custom_margin=&#8221;||10px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_heading][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;fe2d21f7-6e8e-468a-ba49-56b4288ca1e0&#8243; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;22px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Become a member and enjoy countless benefits.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;rgba(46,41,107,0.08)&#8221; da_disable_devices=&#8221;off|off|off&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row make_equal=&#8221;on&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; scroll_scaling_enable=&#8221;on&#8221; custom_css_main_element=&#8221;align-items:center;&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_heading title=&#8221;Have you had any problems with RODALIES or ANY TRAIN?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;79d3d774-6a2c-4307-a2e6-47a85ef77617&#8243; title_font=&#8221;Urbanist|700|||||||&#8221; title_text_align=&#8221;center&#8221; title_text_color=&#8221;gcid-9fdfe294-7457-43ae-a094-acb99671e34b&#8221; custom_margin=&#8221;||13px|||&#8221; global_colors_info=&#8221;{%22gcid-9fdfe294-7457-43ae-a094-acb99671e34b%22:%91%22title_text_color%22%93}&#8221;][\/et_pb_heading][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;fe2d21f7-6e8e-468a-ba49-56b4288ca1e0&#8243; text_text_color=&#8221;#000000&#8243; global_colors_info=&#8221;{%22gcid-1f1b4e15-7cc6-4e13-8154-74d77a956460%22:%91%22link_text_color%22,%22quote_text_color%22,%22quote_border_color%22,%22link_text_color%22,%22quote_text_color%22,%22quote_border_color%22,%22link_text_color%22,%22quote_text_color%22,%22quote_border_color%22%93}&#8221;]<\/p>\n<p style=\"text-align: center;\">If you&#8217;ve had any problems with Rodalies or any train, file a complaint and contact us.<\/p>\n<p style=\"text-align: center;\">You have the right to travel to work normally, you have the right to travel on time, and you have the right to travel without disruption using train services.<\/p>\n<p style=\"text-align: center;\">Our association will defend you; make your voice heard and assert your rights as a user.<\/p>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjEzMiJ9fQ==@&#8221; button_text=&#8221;Contact us&#8221; button_alignment=&#8221;center&#8221; _builder_version=&#8221;4.27.4&#8243; _dynamic_attributes=&#8221;button_url&#8221; _module_preset=&#8221;c7f96475-e74a-4968-bf92-2c7eb1d7a59a&#8221; button_text_size=&#8221;12px&#8221; button_bg_color=&#8221;gcid-9fdfe294-7457-43ae-a094-acb99671e34b&#8221; custom_padding=&#8221;12px|50px|12px|40px|true|false&#8221; global_colors_info=&#8221;{%22gcid-9fdfe294-7457-43ae-a094-acb99671e34b%22:%91%22button_bg_color%22%93}&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; da_disable_devices=&#8221;off|off|off&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||0px||false|false&#8221; animation_style=&#8221;slide&#8221; animation_direction=&#8221;left&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_heading title=&#8221;IT&#8217;S TIME TO GET MOVING, CONSUMER&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;79d3d774-6a2c-4307-a2e6-47a85ef77617&#8243; title_font=&#8221;Urbanist|700|||||||&#8221; title_text_align=&#8221;center&#8221; title_text_color=&#8221;gcid-9fdfe294-7457-43ae-a094-acb99671e34b&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;||13px|||&#8221; global_colors_info=&#8221;{%22gcid-9fdfe294-7457-43ae-a094-acb99671e34b%22:%91%22title_text_color%22%93}&#8221;][\/et_pb_heading][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; width=&#8221;90%&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_slider arrows_custom_color=&#8221;gcid-1f1b4e15-7cc6-4e13-8154-74d77a956460&#8243; dot_nav_custom_color=&#8221;gcid-1f1b4e15-7cc6-4e13-8154-74d77a956460&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; body_text_color=&#8221;#000000&#8243; body_font_size=&#8221;16px&#8221; custom_padding=&#8221;0px||80px||false|false&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{%22gcid-1f1b4e15-7cc6-4e13-8154-74d77a956460%22:%91%22dot_nav_custom_color%22,%22arrows_custom_color%22%93}&#8221; background_color=&#8221;RGBA(255,255,255,0)&#8221; sticky_enabled=&#8221;0&#8243;][et_pb_slide use_bg_overlay=&#8221;off&#8221; use_text_overlay=&#8221;off&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; sticky_transition=&#8221;on&#8221;]<\/p>\n<div dir=\"auto\" style=\"text-align: center;\">Many of the problems that affect people today depend on the functioning of the economy and technology on a large scale. Very often, important decisions are made far from citizens and mainly thinking about business or institutional interests, while their effects are felt in daily life.<\/div>\n<p>[\/et_pb_slide][et_pb_slide _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; sticky_transition=&#8221;on&#8221;]<\/p>\n<div dir=\"auto\" style=\"text-align: center;\">Social networks are a clear example. These platforms are also designed to retain attention for as long as possible, which can encourage excessive use and even generate dependence. In addition, control over content is not always sufficient, far from it, which exposes users \u2014especially minors\u2014 to misinformation or inappropriate and harmful content. The lack of transparency about how they work makes it difficult for users to understand and manage these risks.<\/div>\n<p>[\/et_pb_slide][et_pb_slide _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; sticky_transition=&#8221;on&#8221;]<\/p>\n<div dir=\"auto\" style=\"text-align: center;\">Something similar happens in the Global Economy. Political decisions (such as wars) and those of large business corporations directly influence consumers&#8217; pockets. The price of fuel clearly shows this: when it rises, the cost of transport, food and other basic products also increases.<\/div>\n<p>[\/et_pb_slide][et_pb_slide _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; sticky_transition=&#8221;on&#8221;]<\/p>\n<div dir=\"auto\" style=\"text-align: center;\">In short, decisions made by the consumer end up having an impact on their well-being, which makes it essential to share clear information and support expertise.<\/div>\n<p>[\/et_pb_slide][et_pb_slide _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; sticky_transition=&#8221;on&#8221;]<\/p>\n<div dir=\"auto\" style=\"text-align: center;\">Consumers, to understand how these decisions affect you and defend your rights, it is essential to have reliable information. That is what consumer associations are there for, offering guidance, protection and advice.<\/div>\n<p>[\/et_pb_slide][\/et_pb_slider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Call to Action&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;7244426d-aa4c-4957-b22a-a1b58dac487f&#8221; background_enable_color=&#8221;off&#8221; background_image=&#8221;https:\/\/consumidors.org\/wp-content\/uploads\/2025\/04\/h3.jpg&#8221; parallax=&#8221;on&#8221; custom_margin=&#8221;||||false&#8221; custom_padding=&#8221;5vw||5vw||true|false&#8221; da_disable_devices=&#8221;off|off|off&#8221; collapsed=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row column_structure=&#8221;3_5,2_5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; animation_style=&#8221;fade&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;2b39f171-88f6-43a0-994d-816df3151ee4&#8243; background_color=&#8221;#E09900&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_heading title=&#8221;Join the UCC and defend your rights as a consumer&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;79d3d774-6a2c-4307-a2e6-47a85ef77617&#8243; title_text_align=&#8221;center&#8221; title_text_color=&#8221;#FFFFFF&#8221; custom_margin=&#8221;||13px|||&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_heading][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;c0b08838-e7f4-4e28-a36d-3da6a0d53a90&#8243; text_orientation=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Being part of the Consumers&#8217; Union of Catalonia is much more than a membership: it is actively participating in the defense of citizens&#8217; rights against companies and administrations. With your collaboration, we can continue to offer advice, support and information to build fairer and more responsible consumption.<\/p>\n<p data-start=\"563\" data-end=\"655\"><strong data-start=\"563\" data-end=\"632\">Become a member today and add your voice to our community.<\/strong> Together we are stronger.<\/p>\n<p data-start=\"563\" data-end=\"655\"><em data-start=\"660\" data-end=\"710\">Annual fee: \u20ac65 (from the second year, \u20ac40)<\/em><br data-start=\"710\" data-end=\"713\" \/><em data-start=\"716\" data-end=\"772\">USOC members: \u20ac40 (from the second year, \u20ac25)<\/em><\/p>\n<ul><\/ul>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;#fes-te-soci&#8221; button_text=&#8221;Become a member&#8221; button_alignment=&#8221;center&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;c7f96475-e74a-4968-bf92-2c7eb1d7a59a&#8221; button_text_size=&#8221;12px&#8221; button_text_color=&#8221;gcid-9fdfe294-7457-43ae-a094-acb99671e34b&#8221; button_bg_color=&#8221;#FFFFFF&#8221; custom_padding=&#8221;12px|50px|12px|40px|true|false&#8221; global_colors_info=&#8221;{%22gcid-9fdfe294-7457-43ae-a094-acb99671e34b%22:%91%22button_text_color%22%93}&#8221;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;2b39f171-88f6-43a0-994d-816df3151ee4&#8243; background_color=&#8221;gcid-9fdfe294-7457-43ae-a094-acb99671e34b&#8221; global_colors_info=&#8221;{%22gcid-9fdfe294-7457-43ae-a094-acb99671e34b%22:%91%22background_color%22%93}&#8221;][et_pb_heading title=&#8221;Do you have a problem?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;79d3d774-6a2c-4307-a2e6-47a85ef77617&#8243; title_text_align=&#8221;center&#8221; title_text_color=&#8221;#FFFFFF&#8221; custom_margin=&#8221;||13px|||&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_heading][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;c0b08838-e7f4-4e28-a36d-3da6a0d53a90&#8243; text_orientation=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Do not hesitate to contact us, we will guide you through the entire process and defend your rights.<\/p>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;https:\/\/consumidors.org\/en\/contact\/&#8221; button_text=&#8221;Contact and join&#8221; button_alignment=&#8221;center&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;c7f96475-e74a-4968-bf92-2c7eb1d7a59a&#8221; button_text_size=&#8221;12px&#8221; button_text_color=&#8221;gcid-9fdfe294-7457-43ae-a094-acb99671e34b&#8221; button_bg_color=&#8221;#FFFFFF&#8221; custom_padding=&#8221;12px|50px|12px|40px|true|false&#8221; global_colors_info=&#8221;{%22gcid-9fdfe294-7457-43ae-a094-acb99671e34b%22:%91%22button_text_color%22%93}&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; specialty=&#8221;on&#8221; admin_label=&#8221;How You Can Help&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;57px||0px||false|false&#8221; da_disable_devices=&#8221;off|off|off&#8221; collapsed=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_heading title=&#8221;get to know us&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;83a0f74d-83e8-482c-a48e-1e98a52a6a95&#8243; title_level=&#8221;h2&#8243; title_text_color=&#8221;gcid-b05b3f76-2458-43f0-bc86-5980742c5742&#8243; custom_margin=&#8221;||0px||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{%22gcid-b05b3f76-2458-43f0-bc86-5980742c5742%22:%91%22title_text_color%22%93}&#8221;][\/et_pb_heading][et_pb_heading title=&#8221;We explain who we are and what we can do for you.&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;79d3d774-6a2c-4307-a2e6-47a85ef77617&#8243; title_text_color=&#8221;gcid-9fdfe294-7457-43ae-a094-acb99671e34b&#8221; custom_margin=&#8221;||13px|||&#8221; global_colors_info=&#8221;{%22gcid-9fdfe294-7457-43ae-a094-acb99671e34b%22:%91%22title_text_color%22%93}&#8221;][\/et_pb_heading][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;fe2d21f7-6e8e-468a-ba49-56b4288ca1e0&#8243; text_text_color=&#8221;#000000&#8243; global_colors_info=&#8221;{%22gcid-1f1b4e15-7cc6-4e13-8154-74d77a956460%22:%91%22link_text_color%22,%22quote_text_color%22,%22quote_border_color%22,%22link_text_color%22,%22quote_text_color%22,%22quote_border_color%22,%22link_text_color%22,%22quote_text_color%22,%22quote_border_color%22%93}&#8221;]<\/p>\n<p data-start=\"112\" data-end=\"647\">At the <strong data-start=\"117\" data-end=\"159\">Consumers Union of Catalonia (UCC)<\/strong>, we are a team of experts committed to defending the rights of consumers. Our goal is to provide you with the advice and support you need to deal with any situation related to your rights as a consumer. We have extensive experience in resolving conflicts with companies and services in various sectors, from telecommunications to social security, including banking services, housing, insurance and much more.  <\/p>\n<p data-start=\"649\" data-end=\"914\">[\/et_pb_text][et_pb_button button_url=&#8221;https:\/\/consumidors.org\/qui-som\/&#8221; button_text=&#8221;Know more&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;c7f96475-e74a-4968-bf92-2c7eb1d7a59a&#8221; button_text_size=&#8221;12px&#8221; button_bg_color=&#8221;gcid-9fdfe294-7457-43ae-a094-acb99671e34b&#8221; custom_padding=&#8221;12px|50px|12px|40px|true|false&#8221; global_colors_info=&#8221;{%22gcid-9fdfe294-7457-43ae-a094-acb99671e34b%22:%91%22button_bg_color%22%93}&#8221;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; specialty_columns=&#8221;2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_row_inner use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; animation_style=&#8221;fade&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column_inner saved_specialty_column_type=&#8221;1_2&#8243; _builder_version=&#8221;4.25.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/consumidors.org\/wp-content\/uploads\/2025\/04\/h2.jpg&#8221; title_text=&#8221;h2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;34px|||||&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column_inner][\/et_pb_row_inner][\/et_pb_column][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;rgba(222,151,1,0.11)&#8221; background_image=&#8221;https:\/\/consumidors.org\/wp-content\/uploads\/2025\/07\/banner-estudi.jpg&#8221; da_disable_devices=&#8221;off|off|off&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; max_width=&#8221;1340px&#8221; border_radii=&#8221;on|20px|20px|20px|20px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_slider arrows_custom_color=&#8221;#2e296b&#8221; dot_nav_custom_color=&#8221;#2e296b&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;|600|||||||&#8221; header_text_color=&#8221;#2e296b&#8221; header_font_size=&#8221;34px&#8221; background_color=&#8221;#FFFFFF&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;15px&#8221; button_bg_color=&#8221;#2e296b&#8221; button_letter_spacing=&#8221;0px&#8221; custom_padding=&#8221;50px||50px||true|false&#8221; auto=&#8221;on&#8221; auto_speed=&#8221;5000&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_slide button_text=&#8221;WRITE TO US&#8221; button_link=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjEzMiJ9fQ==@&#8221; _builder_version=&#8221;4.27.4&#8243; _dynamic_attributes=&#8221;button_link&#8221; _module_preset=&#8221;default&#8221; header_level=&#8221;h2&#8243; header_text_color=&#8221;#2e296b&#8221; body_text_color=&#8221;#2e296b&#8221; body_font_size=&#8221;40px&#8221; body_line_height=&#8221;1.3em&#8221; background_enable_color=&#8221;off&#8221; custom_button=&#8221;on&#8221; button_border_radius=&#8221;30px&#8221; button_font=&#8221;|600|||||||&#8221; button_custom_padding=&#8221;10px|20px|10px|20px|true|true&#8221; header_font_size_phone=&#8221;20px&#8221; header_font_size_last_edited=&#8221;off|phone&#8221; body_font_size_tablet=&#8221;30px&#8221; body_font_size_phone=&#8221;20px&#8221; body_font_size_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{%22gcid-9fdfe294-7457-43ae-a094-acb99671e34b%22:%91%22button_bg_color%22,%22button_bg_color%22%93}&#8221; sticky_transition=&#8221;on&#8221;]<\/p>\n<p><strong><span style=\"color: #2e296b;\">Consumer, assert your rights against your bank. Complain about your mortgage. Complain against abusive clauses. Contact us, write to us!<\/span><\/strong><\/p>\n<p>[\/et_pb_slide][et_pb_slide button_text=&#8221;WRITE TO US&#8221; button_link=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjEzMiJ9fQ==@&#8221; _builder_version=&#8221;4.27.4&#8243; _dynamic_attributes=&#8221;button_link&#8221; _module_preset=&#8221;default&#8221; header_level=&#8221;h2&#8243; header_text_color=&#8221;#2e296b&#8221; body_text_color=&#8221;#2e296b&#8221; body_font_size=&#8221;40px&#8221; body_line_height=&#8221;1.3em&#8221; background_enable_color=&#8221;off&#8221; custom_button=&#8221;on&#8221; button_border_radius=&#8221;30px&#8221; button_font=&#8221;|600|||||||&#8221; button_custom_padding=&#8221;10px|20px|10px|20px|true|true&#8221; body_font_size_tablet=&#8221;30px&#8221; body_font_size_phone=&#8221;20px&#8221; body_font_size_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{%22gcid-9fdfe294-7457-43ae-a094-acb99671e34b%22:%91%22button_bg_color%22,%22button_bg_color%22,%22button_bg_color%22,%22button_bg_color%22,%22button_bg_color%22,%22button_bg_color%22%93}&#8221; sticky_transition=&#8221;on&#8221;]<\/p>\n<p style=\"text-align: center;\"><span style=\"color: #2e296b;\"><strong>Consumer, if you&#8217;re looking to buy a home, consult with us first. Don&#8217;t take out a mortgage without professional advice.<\/strong><\/span><\/p>\n<p>[\/et_pb_slide][et_pb_slide button_text=&#8221;TALK TO US&#8221; button_link=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjEzMiJ9fQ==@&#8221; _builder_version=&#8221;4.27.4&#8243; _dynamic_attributes=&#8221;button_link&#8221; _module_preset=&#8221;default&#8221; header_level=&#8221;h2&#8243; header_text_color=&#8221;#2e296b&#8221; body_text_color=&#8221;#2e296b&#8221; body_font_size=&#8221;40px&#8221; body_line_height=&#8221;1.3em&#8221; background_enable_color=&#8221;off&#8221; custom_button=&#8221;on&#8221; button_border_radius=&#8221;30px&#8221; button_font=&#8221;|600|||||||&#8221; button_custom_padding=&#8221;10px|20px|10px|20px|true|true&#8221; body_font_size_tablet=&#8221;30px&#8221; body_font_size_phone=&#8221;20px&#8221; body_font_size_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{%22gcid-9fdfe294-7457-43ae-a094-acb99671e34b%22:%91%22button_bg_color%22,%22button_bg_color%22,%22button_bg_color%22,%22button_bg_color%22,%22button_bg_color%22,%22button_bg_color%22%93}&#8221; sticky_transition=&#8221;on&#8221;]<\/p>\n<p style=\"text-align: center;\"><span style=\"color: #2e296b;\"><strong>Are you having problems with your rental?<br \/>Do you have questions about the receipt or the contract?<\/strong><\/span><\/p>\n<p>[\/et_pb_slide][et_pb_slide button_text=&#8221;TALK TO US&#8221; button_link=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjEzMiJ9fQ==@&#8221; _builder_version=&#8221;4.27.4&#8243; _dynamic_attributes=&#8221;button_link&#8221; _module_preset=&#8221;default&#8221; header_level=&#8221;h2&#8243; header_text_color=&#8221;#2e296b&#8221; body_text_color=&#8221;#2e296b&#8221; body_font_size=&#8221;40px&#8221; body_line_height=&#8221;1.3em&#8221; background_enable_color=&#8221;off&#8221; custom_button=&#8221;on&#8221; button_border_radius=&#8221;30px&#8221; button_font=&#8221;|600|||||||&#8221; button_custom_padding=&#8221;10px|20px|10px|20px|true|true&#8221; body_font_size_tablet=&#8221;30px&#8221; body_font_size_phone=&#8221;20px&#8221; body_font_size_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{%22gcid-9fdfe294-7457-43ae-a094-acb99671e34b%22:%91%22button_bg_color%22,%22button_bg_color%22,%22button_bg_color%22,%22button_bg_color%22,%22button_bg_color%22,%22button_bg_color%22%93}&#8221; sticky_transition=&#8221;on&#8221;]<\/p>\n<p style=\"text-align: center;\"><span style=\"color: #2e296b;\"><strong>Are you having problems with your rental?<br \/>Do you have questions about the receipt or the contract?<\/strong><\/span><\/p>\n<p>[\/et_pb_slide][\/et_pb_slider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||||false|false&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; 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_builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;83a0f74d-83e8-482c-a48e-1e98a52a6a95&#8243; title_level=&#8221;h2&#8243; title_text_color=&#8221;gcid-b05b3f76-2458-43f0-bc86-5980742c5742&#8243; custom_margin=&#8221;||0px||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{%22gcid-b05b3f76-2458-43f0-bc86-5980742c5742%22:%91%22title_text_color%22%93}&#8221;][\/et_pb_heading][et_pb_heading title=&#8221;Consumer protection is our raison d&#8217;\u00eatre&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;79d3d774-6a2c-4307-a2e6-47a85ef77617&#8243; title_text_color=&#8221;gcid-9fdfe294-7457-43ae-a094-acb99671e34b&#8221; custom_margin=&#8221;||13px|||&#8221; global_colors_info=&#8221;{%22gcid-9fdfe294-7457-43ae-a094-acb99671e34b%22:%91%22title_text_color%22%93}&#8221;][\/et_pb_heading][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;fe2d21f7-6e8e-468a-ba49-56b4288ca1e0&#8243; text_text_color=&#8221;#000000&#8243; global_colors_info=&#8221;{%22gcid-1f1b4e15-7cc6-4e13-8154-74d77a956460%22:%91%22link_text_color%22,%22quote_text_color%22,%22quote_border_color%22,%22link_text_color%22,%22quote_text_color%22,%22quote_border_color%22,%22link_text_color%22,%22quote_text_color%22,%22quote_border_color%22%93}&#8221;]<\/p>\n<p data-start=\"577\" data-end=\"1061\">We are committed to protecting people&#8217;s rights against abusive commercial practices, false advertising, unfair contracts and any other type of infringement that may affect the well-being and rights of consumers. Our team of experts works constantly to ensure that your rights are respected, providing you with the advice and legal defense necessary to resolve your conflicts with companies and services effectively and fairly. <\/p>\n<p data-start=\"1063\" data-end=\"1382\"><strong data-start=\"1063\" data-end=\"1104\">Your trust is our driving force.<\/strong> We strive every day to offer you fast, effective and personalized support to ensure that your journey as a consumer is safe, fair and free from abuse. <\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_image=&#8221;https:\/\/consumidors.org\/wp-content\/uploads\/2026\/03\/productos.jpg&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; 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Hdez profile picture\" loading=\"lazy\"><\/trustindex-image> <\/div> <div class=\"ti-profile-details\"> <div class=\"ti-name\"> Oliva A. Hdez <\/div> <div class=\"ti-date\"><\/div> <\/div> <\/div> <span class=\"ti-stars\"><trustindex-image class=\"ti-star\" data-imgurl=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/star\/f.svg\" alt=\"Google\" width=\"17\" height=\"17\" loading=\"lazy\"><\/trustindex-image><trustindex-image class=\"ti-star\" data-imgurl=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/star\/f.svg\" alt=\"Google\" width=\"17\" height=\"17\" loading=\"lazy\"><\/trustindex-image><trustindex-image class=\"ti-star\" data-imgurl=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/star\/f.svg\" alt=\"Google\" width=\"17\" height=\"17\" loading=\"lazy\"><\/trustindex-image><trustindex-image class=\"ti-star\" data-imgurl=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/star\/f.svg\" alt=\"Google\" width=\"17\" height=\"17\" loading=\"lazy\"><\/trustindex-image><trustindex-image class=\"ti-star\" data-imgurl=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/star\/f.svg\" alt=\"Google\" width=\"17\" height=\"17\" loading=\"lazy\"><\/trustindex-image><span class=\"ti-verified-review ti-verified-platform\"><span class=\"ti-verified-tooltip\">Trustindex verifica que la font original de la ressenya \u00e9s Google.<\/span><\/span><\/span> <div class=\"ti-review-text-container ti-review-content\"><!-- R-CONTENT -->UCC (Uni\u00f3n de Consumidores de Catalu\u00f1a) Tel:934 54 67 76 Soy socia desde hace quiz\u00e1 20 a\u00f1os. A lo largo de los a\u00f1os han cambiado las personas, y cada vez estamos siendo mejor atendidos. Nos escuchan (algo muy importante) e intentan solucionarte el problema. Nunca dan la callada por respuesta.<!-- R-CONTENT --><\/div> <span class=\"ti-read-more\" data-container=\".ti-review-content\" data-collapse-text=\"Amaga\" data-open-text=\"Llegir m\u00e9s\"><\/span> <\/div> <\/div>  <div data-empty=\"0\" data-time=\"1707350400\" class=\"ti-review-item source-Google ti-image-layout-thumbnail\" data-id=\"cfcd208495d565ef66e7dff9f98764da\"> <div class=\"ti-inner\"> <div class=\"ti-review-header\"> <div class=\"ti-platform-icon ti-with-tooltip\"> <span class=\"ti-tooltip\">Publicat a <\/span> <trustindex-image data-imgurl=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/icon.svg\" alt=\"\" width=\"20\" height=\"20\" loading=\"lazy\"><\/trustindex-image> <\/div> <div class=\"ti-profile-img\"> <trustindex-image data-imgurl=\"https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjVivKV86ZwrgdZiBNAEPiJO6_sSRqssDscLAyT6kldJ5RFgrdRpNg=w40-h40-c-rp-mo-ba3-br100\" alt=\"Iv\u00e1n Zabal Thomas profile picture\" loading=\"lazy\"><\/trustindex-image> <\/div> <div class=\"ti-profile-details\"> <div class=\"ti-name\"> Iv\u00e1n Zabal Thomas <\/div> <div class=\"ti-date\"><\/div> <\/div> <\/div> <span class=\"ti-stars\"><trustindex-image class=\"ti-star\" data-imgurl=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/star\/f.svg\" alt=\"Google\" width=\"17\" height=\"17\" loading=\"lazy\"><\/trustindex-image><trustindex-image class=\"ti-star\" data-imgurl=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/star\/f.svg\" alt=\"Google\" width=\"17\" height=\"17\" loading=\"lazy\"><\/trustindex-image><trustindex-image class=\"ti-star\" data-imgurl=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/star\/f.svg\" alt=\"Google\" width=\"17\" height=\"17\" loading=\"lazy\"><\/trustindex-image><trustindex-image class=\"ti-star\" data-imgurl=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/star\/f.svg\" alt=\"Google\" width=\"17\" height=\"17\" loading=\"lazy\"><\/trustindex-image><trustindex-image class=\"ti-star\" data-imgurl=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/star\/f.svg\" alt=\"Google\" width=\"17\" height=\"17\" loading=\"lazy\"><\/trustindex-image><span class=\"ti-verified-review ti-verified-platform\"><span class=\"ti-verified-tooltip\">Trustindex verifica que la font original de la ressenya \u00e9s Google.<\/span><\/span><\/span> <div class=\"ti-review-text-container ti-review-content\"><!-- R-CONTENT -->Asociaci\u00f3n muy cercana a las personas consumidoras y con gran personal. Trabajan por y para sus socios y usuarios<!-- R-CONTENT --><\/div> <span class=\"ti-read-more\" data-container=\".ti-review-content\" data-collapse-text=\"Amaga\" data-open-text=\"Llegir m\u00e9s\"><\/span> <\/div> <\/div>  <div data-empty=\"0\" data-time=\"1693180800\" class=\"ti-review-item source-Google ti-image-layout-thumbnail\" data-id=\"cfcd208495d565ef66e7dff9f98764da\"> <div class=\"ti-inner\"> <div class=\"ti-review-header\"> <div class=\"ti-platform-icon ti-with-tooltip\"> <span class=\"ti-tooltip\">Publicat a <\/span> <trustindex-image data-imgurl=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/icon.svg\" alt=\"\" width=\"20\" height=\"20\" loading=\"lazy\"><\/trustindex-image> <\/div> <div class=\"ti-profile-img\"> <trustindex-image data-imgurl=\"https:\/\/lh3.googleusercontent.com\/a\/ACg8ocJpLFREyUFAEN65JbMavxCJNP9bhbwZUUhdBslKI3CJ_ExMEg=w40-h40-c-rp-mo-br100\" alt=\"Yolanda Bertran Pallerola profile picture\" loading=\"lazy\"><\/trustindex-image> <\/div> <div class=\"ti-profile-details\"> <div class=\"ti-name\"> Yolanda Bertran Pallerola <\/div> <div class=\"ti-date\"><\/div> <\/div> <\/div> <span class=\"ti-stars\"><trustindex-image class=\"ti-star\" data-imgurl=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/star\/f.svg\" alt=\"Google\" width=\"17\" height=\"17\" loading=\"lazy\"><\/trustindex-image><trustindex-image class=\"ti-star\" data-imgurl=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/star\/f.svg\" alt=\"Google\" width=\"17\" height=\"17\" loading=\"lazy\"><\/trustindex-image><trustindex-image class=\"ti-star\" data-imgurl=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/star\/f.svg\" alt=\"Google\" width=\"17\" height=\"17\" loading=\"lazy\"><\/trustindex-image><trustindex-image class=\"ti-star\" data-imgurl=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/star\/f.svg\" alt=\"Google\" width=\"17\" height=\"17\" loading=\"lazy\"><\/trustindex-image><trustindex-image class=\"ti-star\" data-imgurl=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/star\/f.svg\" alt=\"Google\" width=\"17\" height=\"17\" loading=\"lazy\"><\/trustindex-image><span class=\"ti-verified-review ti-verified-platform\"><span class=\"ti-verified-tooltip\">Trustindex verifica que la font original de la ressenya \u00e9s Google.<\/span><\/span><\/span> <div class=\"ti-review-text-container ti-review-content\"><!-- R-CONTENT -->Siempre me han solucionado los conflictos.  Con Renfe, con Makro, con otros no tan conocidos.  Gracias.<!-- R-CONTENT --><\/div> <span class=\"ti-read-more\" data-container=\".ti-review-content\" data-collapse-text=\"Amaga\" data-open-text=\"Llegir m\u00e9s\"><\/span> <\/div> <\/div>  <div data-empty=\"0\" data-time=\"1687046400\" class=\"ti-review-item source-Google ti-image-layout-thumbnail\" data-id=\"cfcd208495d565ef66e7dff9f98764da\"> <div class=\"ti-inner\"> <div class=\"ti-review-header\"> <div class=\"ti-platform-icon ti-with-tooltip\"> <span class=\"ti-tooltip\">Publicat a <\/span> <trustindex-image data-imgurl=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/icon.svg\" alt=\"\" width=\"20\" height=\"20\" loading=\"lazy\"><\/trustindex-image> <\/div> <div class=\"ti-profile-img\"> <trustindex-image data-imgurl=\"https:\/\/lh3.googleusercontent.com\/a\/ACg8ocIKRxOtk_fw-wnKkCRGRzN3MXi9FtnAxPE7x1YVqne0viVxDQ=w40-h40-c-rp-mo-br100\" alt=\"Ionica Stanoiu profile picture\" loading=\"lazy\"><\/trustindex-image> <\/div> <div class=\"ti-profile-details\"> <div class=\"ti-name\"> Ionica Stanoiu <\/div> <div class=\"ti-date\"><\/div> <\/div> <\/div> <span class=\"ti-stars\"><trustindex-image class=\"ti-star\" data-imgurl=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/star\/f.svg\" alt=\"Google\" width=\"17\" height=\"17\" loading=\"lazy\"><\/trustindex-image><trustindex-image class=\"ti-star\" data-imgurl=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/star\/f.svg\" alt=\"Google\" width=\"17\" height=\"17\" loading=\"lazy\"><\/trustindex-image><trustindex-image class=\"ti-star\" data-imgurl=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/star\/f.svg\" alt=\"Google\" width=\"17\" height=\"17\" loading=\"lazy\"><\/trustindex-image><trustindex-image class=\"ti-star\" data-imgurl=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/star\/f.svg\" alt=\"Google\" width=\"17\" height=\"17\" loading=\"lazy\"><\/trustindex-image><trustindex-image class=\"ti-star\" data-imgurl=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/star\/f.svg\" alt=\"Google\" width=\"17\" height=\"17\" loading=\"lazy\"><\/trustindex-image><span class=\"ti-verified-review ti-verified-platform\"><span class=\"ti-verified-tooltip\">Trustindex verifica que la font original de la ressenya \u00e9s Google.<\/span><\/span><\/span> <div class=\"ti-review-text-container ti-review-content\"><!-- R-CONTENT -->Muy bien atendidos<!-- R-CONTENT --><\/div> <span class=\"ti-read-more\" data-container=\".ti-review-content\" data-collapse-text=\"Amaga\" data-open-text=\"Llegir m\u00e9s\"><\/span> <\/div> <\/div>  <div data-empty=\"0\" data-time=\"1651017600\" class=\"ti-review-item source-Google ti-image-layout-thumbnail\" data-id=\"cfcd208495d565ef66e7dff9f98764da\"> <div class=\"ti-inner\"> <div class=\"ti-review-header\"> <div class=\"ti-platform-icon ti-with-tooltip\"> <span class=\"ti-tooltip\">Publicat a <\/span> <trustindex-image data-imgurl=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/icon.svg\" alt=\"\" width=\"20\" height=\"20\" loading=\"lazy\"><\/trustindex-image> <\/div> <div class=\"ti-profile-img\"> <trustindex-image data-imgurl=\"https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjUxFEvn64a2VaExsWKvot-h0mqvNlTyzasjNpBNaWK8QqD0UnJ6Bg=w40-h40-c-rp-mo-ba2-br100\" alt=\"Toni G. Xena profile picture\" loading=\"lazy\"><\/trustindex-image> <\/div> <div class=\"ti-profile-details\"> <div class=\"ti-name\"> Toni G. Xena <\/div> <div class=\"ti-date\"><\/div> <\/div> <\/div> <span class=\"ti-stars\"><trustindex-image class=\"ti-star\" data-imgurl=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/star\/f.svg\" alt=\"Google\" width=\"17\" height=\"17\" loading=\"lazy\"><\/trustindex-image><trustindex-image class=\"ti-star\" data-imgurl=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/star\/f.svg\" alt=\"Google\" width=\"17\" height=\"17\" loading=\"lazy\"><\/trustindex-image><trustindex-image class=\"ti-star\" data-imgurl=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/star\/f.svg\" alt=\"Google\" width=\"17\" height=\"17\" loading=\"lazy\"><\/trustindex-image><trustindex-image class=\"ti-star\" data-imgurl=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/star\/f.svg\" alt=\"Google\" width=\"17\" height=\"17\" loading=\"lazy\"><\/trustindex-image><trustindex-image class=\"ti-star\" data-imgurl=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/star\/f.svg\" alt=\"Google\" width=\"17\" height=\"17\" loading=\"lazy\"><\/trustindex-image><span class=\"ti-verified-review ti-verified-platform\"><span class=\"ti-verified-tooltip\">Trustindex verifica que la font original de la ressenya \u00e9s Google.<\/span><\/span><\/span> <div class=\"ti-review-text-container ti-review-content\"><!-- R-CONTENT -->Han aclarit els meus dubtes respecte una factura d'electricitat amb tota clase de detalls. Moltes gr\u00e0cies.\nServeis molt recomanables!<!-- R-CONTENT --><\/div> <span class=\"ti-read-more\" data-container=\".ti-review-content\" data-collapse-text=\"Amaga\" data-open-text=\"Llegir m\u00e9s\"><\/span> <\/div> <\/div>  <\/div> <div class=\"ti-controls-line\"> <div class=\"dot\"><\/div> <\/div>   <\/div> <\/div> <\/div> <\/template><\/pre><div data-src=\"https:\/\/cdn.trustindex.io\/loader.js?wp-widget\" data-template-id=\"trustindex-google-widget-html\" data-css-url=\"https:\/\/consumidors.org\/wp-content\/uploads\/trustindex-google-widget.css?1771516389\"><\/div>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Call to Action&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;7244426d-aa4c-4957-b22a-a1b58dac487f&#8221; background_enable_color=&#8221;off&#8221; background_enable_image=&#8221;off&#8221; parallax=&#8221;on&#8221; custom_margin=&#8221;||||false&#8221; da_disable_devices=&#8221;off|off|off&#8221; collapsed=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; animation_style=&#8221;fade&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;2b39f171-88f6-43a0-994d-816df3151ee4&#8243; background_color=&#8221;gcid-9fdfe294-7457-43ae-a094-acb99671e34b&#8221; global_colors_info=&#8221;{%22gcid-9fdfe294-7457-43ae-a094-acb99671e34b%22:%91%22background_color%22%93}&#8221;][et_pb_heading title=&#8221;Consumes &#8211; Energy Justice Conference&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;79d3d774-6a2c-4307-a2e6-47a85ef77617&#8243; title_text_align=&#8221;center&#8221; title_text_color=&#8221;#FFFFFF&#8221; custom_margin=&#8221;||13px|||&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_heading][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;c0b08838-e7f4-4e28-a36d-3da6a0d53a90&#8243; text_orientation=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p> October 29, 2025<br \/>10.30 &#8211; 14.00 <br \/>Sarriko Grad Hall (UPV)<br \/>Avenida Lehendakari Aguirre, 83. 48015 Bilbao <\/p>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;https:\/\/consumidors.org\/wp-content\/uploads\/2025\/10\/Jornada-Consumes-Euskadi.pdf&#8221; button_text=&#8221;Download program&#8221; button_alignment=&#8221;center&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;c7f96475-e74a-4968-bf92-2c7eb1d7a59a&#8221; button_text_size=&#8221;12px&#8221; button_text_color=&#8221;gcid-9fdfe294-7457-43ae-a094-acb99671e34b&#8221; button_bg_color=&#8221;#FFFFFF&#8221; custom_padding=&#8221;12px|50px|12px|40px|true|false&#8221; 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_builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; da_is_popup=&#8221;on&#8221; da_popup_slug=&#8221;fes-te-soci&#8221; da_disable_devices=&#8221;off|off|off&#8221; border_radii=&#8221;off|40px||40px|40px&#8221; global_colors_info=&#8221;{}&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_heading title=&#8221;Become a member&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;05864b26-197b-4158-9217-0de4b1affe29&#8243; title_text_align=&#8221;center&#8221; title_text_color=&#8221;gcid-9fdfe294-7457-43ae-a094-acb99671e34b&#8221; 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You have the right to travel to work normally, you have the right to travel on time, and you have the right to travel without disruption using train services. Our association will defend [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-45725","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Consumers - Consumer Rights and Protection<\/title>\n<meta name=\"description\" content=\"Portal de Consumidores.org: Information and Advice on Consumer Rights\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/consumidors.org\/en\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Consumers - 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