{"id":45768,"date":"2025-07-25T10:31:32","date_gmt":"2025-07-25T08:31:32","guid":{"rendered":"https:\/\/consumidors.org\/who-we-are\/"},"modified":"2025-11-18T11:49:49","modified_gmt":"2025-11-18T10:49:49","slug":"who-we-are","status":"publish","type":"page","link":"https:\/\/consumidors.org\/en\/who-we-are\/","title":{"rendered":"Who we are"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_stops=&#8221;rgba(0,0,0,0.1) 0%|rgba(0,0,0,0.06) 100%&#8221; background_color_gradient_overlays_image=&#8221;on&#8221; background_image=&#8221;https:\/\/consumidors.org\/wp-content\/uploads\/2025\/07\/soci-e1753366013615.jpg&#8221; custom_padding=&#8221;195px||228px|||&#8221; custom_padding_tablet=&#8221;195px||228px|||&#8221; custom_padding_phone=&#8221;100px||100px||true|false&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row column_structure=&#8221;3_5,2_5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_heading title=&#8221;WHO WE ARE&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;3798cc6e-0b97-4ec3-8ba4-a25b9fb10816&#8243; title_text_align=&#8221;left&#8221; title_text_color=&#8221;#FFFFFF&#8221; custom_margin=&#8221;||10px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_heading][\/et_pb_column][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_css_main_element=&#8221;align-items:center;&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_heading title=&#8221;Entity&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;29c1a2ac-5180-4fd2-8ad1-87e681b97327&#8243; title_text_color=&#8221;gcid-9fdfe294-7457-43ae-a094-acb99671e34b&#8221; custom_margin=&#8221;||13px|||&#8221; global_colors_info=&#8221;{%22gcid-9fdfe294-7457-43ae-a094-acb99671e34b%22:%91%22title_text_color%22%93}&#8221;][\/et_pb_heading][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;79f4eae5-b6ca-440a-bdcc-6fd6d48cf615&#8243; text_text_color=&#8221;#000000&#8243; global_colors_info=&#8221;{%22gcid-1f1b4e15-7cc6-4e13-8154-74d77a956460%22:%91%22link_text_color%22,%22quote_text_color%22,%22quote_border_color%22,%22link_text_color%22,%22quote_text_color%22,%22quote_border_color%22,%22link_text_color%22,%22quote_text_color%22,%22quote_border_color%22%93}&#8221;]<\/p>\n<p>The Consumers Union of Catalonia \u2013 UCC <strong>is a private and progressive association<\/strong><span> <\/span>who was born more than 35 years ago,<span> <\/span><strong>to defend the rights of consumers<\/strong>. Since its creation, the Consumers&#8217; Union of Catalonia &#8211; UCC has been concerned with providing assistance in everything that may affect the daily lives of consumers. <\/p>\n<p>On the other hand, it also<span> <\/span><strong>offers specialized consumer services to its members<\/strong>, ensures the<span> <\/span><strong>defense of consumers<\/strong> through different events (magazine, interventions in the media, talks to different groups, etc.)<span> <\/span>and <strong>denounces all those situations in which consumers may be harmed<\/strong>, seeing their rights protected by the Consumer Code of Catalonia, and other state and European regulations in the field of consumption, violated.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/consumidors.org\/wp-content\/uploads\/2025\/07\/quisom.png&#8221; title_text=&#8221;who we are&#8221; align=&#8221;center&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; width=&#8221;85%&#8221; custom_margin=&#8221;34px|||||&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_css_main_element=&#8221;align-items:center;&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/consumidors.org\/wp-content\/uploads\/2025\/07\/ENTITAT.png&#8221; title_text=&#8221;THE ENTITY&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_heading title=&#8221;The team&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;29c1a2ac-5180-4fd2-8ad1-87e681b97327&#8243; title_text_color=&#8221;gcid-9fdfe294-7457-43ae-a094-acb99671e34b&#8221; global_colors_info=&#8221;{%22gcid-9fdfe294-7457-43ae-a094-acb99671e34b%22:%91%22title_text_color%22%93}&#8221;][\/et_pb_heading][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;79f4eae5-b6ca-440a-bdcc-6fd6d48cf615&#8243; text_text_color=&#8221;#000000&#8243; global_colors_info=&#8221;{%22gcid-1f1b4e15-7cc6-4e13-8154-74d77a956460%22:%91%22link_text_color%22,%22quote_text_color%22,%22quote_border_color%22,%22link_text_color%22,%22quote_text_color%22,%22quote_border_color%22,%22link_text_color%22,%22quote_text_color%22,%22quote_border_color%22%93}&#8221;]<\/p>\n<p>The team of the Consumers&#8217; Union of Catalonia &#8211; UCC is made up of the following departmental structure: coordination department, administration department, and technical-legal department.<u><\/u><u><\/u><\/p>\n<p>He<span> <\/span><strong>coordination department<\/strong><span> <\/span>\u00e9s l\u2019encarregat de l\u2019organitzaci\u00f3 de l\u2019associaci\u00f3, concretant les tasques a realitzar pels components de la resta de departaments. Tamb\u00e9 assisteix a actes protocol\u00b7laris i institucionals, a m\u00e9s de donar suport a altres tasques. <u><\/u><u><\/u><\/p>\n<p>The<span> <\/span><strong>administration department<\/strong><span> <\/span>manages all accounting and labor matters, both internal and external, regarding expenses and income.<u><\/u><u><\/u><\/p>\n<p>The star department is the<span> <\/span><strong>technical-legal<\/strong>, since it is the one who fulfills the function of advising on the consultations made by consumers. It is made up of consumer technicians and lawyers specialized in consumption. <\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_css_main_element=&#8221;align-items:center;&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_heading title=&#8221;Seal of quality&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;29c1a2ac-5180-4fd2-8ad1-87e681b97327&#8243; title_text_color=&#8221;gcid-9fdfe294-7457-43ae-a094-acb99671e34b&#8221; global_colors_info=&#8221;{%22gcid-9fdfe294-7457-43ae-a094-acb99671e34b%22:%91%22title_text_color%22%93}&#8221;][\/et_pb_heading][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;79f4eae5-b6ca-440a-bdcc-6fd6d48cf615&#8243; text_text_color=&#8221;#000000&#8243; global_colors_info=&#8221;{%22gcid-1f1b4e15-7cc6-4e13-8154-74d77a956460%22:%91%22link_text_color%22,%22quote_text_color%22,%22quote_border_color%22,%22link_text_color%22,%22quote_text_color%22,%22quote_border_color%22,%22link_text_color%22,%22quote_text_color%22,%22quote_border_color%22%93}&#8221;]<\/p>\n<p>The Consumers&#8217; Union of Catalonia-UCC has created a Quality Seal so that companies, of products and services, can display it as long as they comply with a decalogue of good practices related to consumption.<\/p>\n<p>This proposal arises with the aim<span> <\/span><strong>d\u2019incentivar els comer\u00e7os i empreses<\/strong><span> <\/span>to comply with consumer regulations. In addition, this way their effort in complying with the law will be recognized. <\/p>\n<p>Thus, the Consumers&#8217; Union of Catalonia-UCC continues to work to defend the rights and duties of consumers so that they can buy products and enjoy services with the<span> <\/span><strong>greatest guarantees and total peace of mind.<\/strong><\/p>\n<p>Therefore, if you find an establishment with our quality seal, it will be<span> <\/span><strong>a reason for trust<\/strong><span> <\/span>as it will be endorsed by the Consumers&#8217; Union of Catalonia-UCC.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/consumidors.org\/wp-content\/uploads\/2025\/07\/sello.png&#8221; title_text=&#8221;stamp&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;0px||0px||false|false&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_heading title=&#8221;Our services&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;29c1a2ac-5180-4fd2-8ad1-87e681b97327&#8243; title_text_align=&#8221;center&#8221; title_text_color=&#8221;gcid-9fdfe294-7457-43ae-a094-acb99671e34b&#8221; custom_margin=&#8221;||13px|||&#8221; global_colors_info=&#8221;{%22gcid-9fdfe294-7457-43ae-a094-acb99671e34b%22:%91%22title_text_color%22%93}&#8221;][\/et_pb_heading][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_4,1_4,1_4,1_4&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_css_main_element=&#8221;align-items:center;&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;Food&#8221; url=&#8221;https:\/\/consumidors.org\/en\/food-2\/&#8221; image=&#8221;https:\/\/consumidors.org\/wp-content\/uploads\/2025\/07\/food.png&#8221; image_icon_width=&#8221;50%&#8221; image_icon_width_tablet=&#8221;40%&#8221; image_icon_width_phone=&#8221;35%&#8221; image_icon_width_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_level=&#8221;h2&#8243; header_font=&#8221;Urbanist||||||||&#8221; header_text_align=&#8221;center&#8221; header_text_color=&#8221;#2d2a6a&#8221; header_font_size=&#8221;25px&#8221; body_font=&#8221;Inter||||||||&#8221; body_text_color=&#8221;#000000&#8243; body_font_size=&#8221;16px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: center;\"><span>Correct labeling, optimal conditions<\/span><\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;Insurance&#8221; url=&#8221;https:\/\/consumidors.org\/en\/insurance\/&#8221; image=&#8221;https:\/\/consumidors.org\/wp-content\/uploads\/2025\/07\/note-book.png&#8221; image_icon_width=&#8221;50%&#8221; image_icon_width_tablet=&#8221;40%&#8221; image_icon_width_phone=&#8221;35%&#8221; image_icon_width_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_level=&#8221;h2&#8243; header_font=&#8221;Urbanist||||||||&#8221; header_text_align=&#8221;center&#8221; header_text_color=&#8221;#2d2a6a&#8221; header_font_size=&#8221;25px&#8221; body_font=&#8221;Inter||||||||&#8221; body_text_color=&#8221;#000000&#8243; body_font_size=&#8221;16px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: center;\"><span>Non-compliance, quotas, unfair denials&#8230;<\/span><\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;Purchases and Services&#8221; url=&#8221;https:\/\/consumidors.org\/en\/shopping-and-services\/&#8221; image=&#8221;https:\/\/consumidors.org\/wp-content\/uploads\/2025\/07\/cart.png&#8221; image_icon_width=&#8221;50%&#8221; image_icon_width_tablet=&#8221;40%&#8221; image_icon_width_phone=&#8221;35%&#8221; image_icon_width_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_level=&#8221;h2&#8243; header_font=&#8221;Urbanist||||||||&#8221; header_text_align=&#8221;center&#8221; header_text_color=&#8221;#2d2a6a&#8221; header_font_size=&#8221;25px&#8221; body_font=&#8221;Inter||||||||&#8221; body_text_color=&#8221;#000000&#8243; body_font_size=&#8221;16px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: center;\"><span>Online commerce, Guarantees, Unknown companies\u2026<\/span><\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;Right to a Second Chance&#8221; url=&#8221;https:\/\/consumidors.org\/en\/right-to-a-second-chance\/&#8221; image=&#8221;https:\/\/consumidors.org\/wp-content\/uploads\/2025\/07\/court-house.png&#8221; image_icon_width=&#8221;50%&#8221; image_icon_width_tablet=&#8221;40%&#8221; image_icon_width_phone=&#8221;35%&#8221; image_icon_width_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_level=&#8221;h2&#8243; header_font=&#8221;Urbanist||||||||&#8221; header_text_align=&#8221;center&#8221; header_text_color=&#8221;#2d2a6a&#8221; header_font_size=&#8221;25px&#8221; body_font=&#8221;Inter||||||||&#8221; body_text_color=&#8221;#000000&#8243; body_font_size=&#8221;16px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: center;\"><span>Necessary requirements\u2026<\/span><\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_4,1_4,1_4,1_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;Appliances&#8221; url=&#8221;https:\/\/consumidors.org\/en\/appliances\/&#8221; image=&#8221;https:\/\/consumidors.org\/wp-content\/uploads\/2025\/07\/outlet.png&#8221; image_icon_width=&#8221;50%&#8221; image_icon_width_tablet=&#8221;40%&#8221; image_icon_width_phone=&#8221;35%&#8221; image_icon_width_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_level=&#8221;h2&#8243; header_font=&#8221;Urbanist||||||||&#8221; header_text_align=&#8221;center&#8221; header_text_color=&#8221;#2d2a6a&#8221; header_font_size=&#8221;25px&#8221; body_font=&#8221;Inter||||||||&#8221; body_text_color=&#8221;#000000&#8243; body_font_size=&#8221;16px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: center;\"><span>Defective products, Warranties\u2026<\/span><\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;Housing&#8221; url=&#8221;https:\/\/consumidors.org\/en\/housing\/&#8221; image=&#8221;https:\/\/consumidors.org\/wp-content\/uploads\/2025\/07\/home.png&#8221; image_icon_width=&#8221;50%&#8221; image_icon_width_tablet=&#8221;40%&#8221; image_icon_width_phone=&#8221;35%&#8221; image_icon_width_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_level=&#8221;h2&#8243; header_font=&#8221;Urbanist||||||||&#8221; header_text_align=&#8221;center&#8221; header_text_color=&#8221;#2d2a6a&#8221; header_font_size=&#8221;25px&#8221; body_font=&#8221;Inter||||||||&#8221; body_text_color=&#8221;#000000&#8243; body_font_size=&#8221;16px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: center;\">Sale, Rental, Insurance\u2026<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;Banking and Financial Services&#8221; url=&#8221;https:\/\/consumidors.org\/en\/banking-and-financial-services\/&#8221; image=&#8221;https:\/\/consumidors.org\/wp-content\/uploads\/2025\/07\/money.png&#8221; image_icon_width=&#8221;50%&#8221; image_icon_width_tablet=&#8221;40%&#8221; image_icon_width_phone=&#8221;35%&#8221; image_icon_width_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_level=&#8221;h2&#8243; header_font=&#8221;Urbanist||||||||&#8221; header_text_align=&#8221;center&#8221; header_text_color=&#8221;#2d2a6a&#8221; header_font_size=&#8221;25px&#8221; body_font=&#8221;Inter||||||||&#8221; body_text_color=&#8221;#000000&#8243; body_font_size=&#8221;16px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: center;\"><span>Clauses, Cards\u2026<\/span><\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;Domestic services&#8221; url=&#8221;https:\/\/consumidors.org\/en\/domestic-services\/&#8221; image=&#8221;https:\/\/consumidors.org\/wp-content\/uploads\/2025\/07\/lamp.png&#8221; image_icon_width=&#8221;50%&#8221; image_icon_width_tablet=&#8221;40%&#8221; image_icon_width_phone=&#8221;35%&#8221; image_icon_width_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_level=&#8221;h2&#8243; header_font=&#8221;Urbanist||||||||&#8221; header_text_align=&#8221;center&#8221; header_text_color=&#8221;#2d2a6a&#8221; header_font_size=&#8221;25px&#8221; body_font=&#8221;Inter||||||||&#8221; body_text_color=&#8221;#000000&#8243; body_font_size=&#8221;16px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: center;\"><span>Electricity, Gas, Water, Billing, Contracts\u2026<\/span><\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_4,1_4,1_4,1_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;Tourist Services&#8221; url=&#8221;https:\/\/consumidors.org\/en\/tourist-services\/&#8221; image=&#8221;https:\/\/consumidors.org\/wp-content\/uploads\/2025\/07\/business.png&#8221; image_icon_width=&#8221;50%&#8221; image_icon_width_tablet=&#8221;40%&#8221; image_icon_width_phone=&#8221;35%&#8221; image_icon_width_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_level=&#8221;h2&#8243; header_font=&#8221;Urbanist||||||||&#8221; header_text_align=&#8221;center&#8221; header_text_color=&#8221;#2d2a6a&#8221; header_font_size=&#8221;25px&#8221; body_font=&#8221;Inter||||||||&#8221; body_text_color=&#8221;#000000&#8243; body_font_size=&#8221;16px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: center;\">Flights, Accommodation, Travel Agencies<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;Telephony and Internet&#8221; url=&#8221;https:\/\/consumidors.org\/en\/current-survey\/&#8221; image=&#8221;https:\/\/consumidors.org\/wp-content\/uploads\/2025\/07\/message.png&#8221; image_icon_width=&#8221;50%&#8221; image_icon_width_tablet=&#8221;40%&#8221; image_icon_width_phone=&#8221;35%&#8221; image_icon_width_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_level=&#8221;h2&#8243; header_font=&#8221;Urbanist||||||||&#8221; header_text_align=&#8221;center&#8221; header_text_color=&#8221;#2d2a6a&#8221; header_font_size=&#8221;25px&#8221; body_font=&#8221;Inter||||||||&#8221; body_text_color=&#8221;#000000&#8243; body_font_size=&#8221;16px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: center;\"><span>Clauses, Invoices, Permanence<\/span><\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;Vehicles&#8221; url=&#8221;https:\/\/consumidors.org\/en\/vehicles\/&#8221; image=&#8221;https:\/\/consumidors.org\/wp-content\/uploads\/2025\/07\/car.png&#8221; image_icon_width=&#8221;50%&#8221; image_icon_width_tablet=&#8221;40%&#8221; image_icon_width_phone=&#8221;35%&#8221; image_icon_width_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_level=&#8221;h2&#8243; header_font=&#8221;Urbanist||||||||&#8221; header_text_align=&#8221;center&#8221; header_text_color=&#8221;#2d2a6a&#8221; header_font_size=&#8221;25px&#8221; body_font=&#8221;Inter||||||||&#8221; body_text_color=&#8221;#000000&#8243; body_font_size=&#8221;16px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<div class=\"et_pb_blurb_description\">\n<p style=\"text-align: center;\">Accidents, Repairs, Sale and Rental\u2026<\/p>\n<\/div>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; 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global_colors_info=&#8221;{}&#8221;][et_pb_button button_url=&#8221;https:\/\/consumidors.org\/en\/news-2\/&#8221; button_text=&#8221;Know more&#8221; button_alignment=&#8221;center&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;08193830-c930-4a66-95ea-4ccf43f23ef2&#8243; button_text_size=&#8221;12px&#8221; button_bg_color=&#8221;gcid-9fdfe294-7457-43ae-a094-acb99671e34b&#8221; custom_padding=&#8221;12px|50px|12px|40px|true|false&#8221; global_colors_info=&#8221;{%22gcid-9fdfe294-7457-43ae-a094-acb99671e34b%22:%91%22button_bg_color%22%93}&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.25.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.25.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blog posts_number=&#8221;3&#8243; meta_date=&#8221;j\/m\/Y&#8221; show_more=&#8221;off&#8221; show_author=&#8221;off&#8221; show_categories=&#8221;off&#8221; show_pagination=&#8221;off&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;637ad480-c39a-4a17-8453-4f3646ba9fc0&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_blog][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Our Mission&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;7651b0ae-9dde-42c8-af3e-2f4bcb26f1a6&#8243; background_color=&#8221;gcid-9fdfe294-7457-43ae-a094-acb99671e34b&#8221; custom_margin=&#8221;||||false&#8221; custom_padding=&#8221;5vw||5vw||true|false&#8221; top_divider_style=&#8221;slant2&#8243; top_divider_color=&#8221;#f2f2f7&#8243; top_divider_height=&#8221;72px&#8221; top_divider_repeat=&#8221;1x&#8221; da_disable_devices=&#8221;off|off|off&#8221; collapsed=&#8221;on&#8221; global_colors_info=&#8221;{%22gcid-1f1bf5fb-a99d-4acc-8d9e-ddac074c158c%22:%91%22background_color_gradient_stops%22%93,%22gcid-a78660e1-cfc7-4771-a566-6834d6a7f06a%22:%91%22background_color_gradient_stops%22%93,%22gcid-24b0db87-dafa-47d9-995f-b90181e18c52%22:%91%22background_color_gradient_stops%22%93,%22gcid-9fdfe294-7457-43ae-a094-acb99671e34b%22:%91%22background_color%22%93}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row _builder_version=&#8221;4.25.1&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;900px&#8221; custom_padding=&#8221;48px|||||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.25.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_heading title=&#8221;Contact&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;d196be6e-3120-4e36-a5b8-19550f2f6414&#8243; title_level=&#8221;h2&#8243; title_text_align=&#8221;center&#8221; title_text_color=&#8221;#edbb76&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_heading][et_pb_heading title=&#8221;Join our community, contact us and tell us how we can help you.&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;29c1a2ac-5180-4fd2-8ad1-87e681b97327&#8243; title_text_align=&#8221;center&#8221; title_text_color=&#8221;#FFFFFF&#8221; custom_margin=&#8221;||13px|||&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_heading][et_pb_button button_url=&#8221;https:\/\/consumidors.org\/en\/contact\/&#8221; button_text=&#8221;Contact and join&#8221; button_alignment=&#8221;center&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;08193830-c930-4a66-95ea-4ccf43f23ef2&#8243; button_text_size=&#8221;12px&#8221; button_text_color=&#8221;gcid-9fdfe294-7457-43ae-a094-acb99671e34b&#8221; button_bg_color=&#8221;#FFFFFF&#8221; custom_padding=&#8221;12px|50px|12px|40px|true|false&#8221; global_colors_info=&#8221;{%22gcid-9fdfe294-7457-43ae-a094-acb99671e34b%22:%91%22button_text_color%22%93}&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Consumers Union of Catalonia \u2013 UCC is a private and progressive association who was born more than 35 years ago, to defend the rights of consumers. Since its creation, the Consumers&#8217; Union of Catalonia &#8211; UCC has been concerned with providing assistance in everything that may affect the daily lives of consumers. On the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-45768","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Who we are - Uni\u00f3 Consumidors<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/consumidors.org\/en\/who-we-are\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Who we are - Uni\u00f3 Consumidors\" \/>\n<meta property=\"og:description\" content=\"The Consumers Union of Catalonia \u2013 UCC is a private and progressive association who was born more than 35 years ago, to defend the rights of consumers. 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