We protect consumer rights

Become a member and enjoy countless benefits.

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We explain who we are and what we can do for you.

At the Consumers Union of Catalonia (UCC), we are a team of experts committed to defending the rights of consumers. Our goal is to provide you with the advice and support you need to deal with any situation related to your rights as a consumer. We have extensive experience in resolving conflicts with companies and services in various sectors, from telecommunications to social security, including banking services, housing, insurance and much more.

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Consumes - Energy Justice Conference

October 29, 2025
10.30 – 14.00
Sarriko Grad Hall (UPV)
Avenida Lehendakari Aguirre, 83. 48015 Bilbao

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Do you have a problem?

Do not hesitate to contact us, we will guide you through the entire process and defend your rights.

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Join the UCC and defend your rights as a consumer

Being part of the Consumers’ Union of Catalonia is much more than a membership: it is actively participating in the defense of citizens’ rights against companies and administrations. With your collaboration, we can continue to offer advice, support and information to build fairer and more responsible consumption.

Become a member today and add your voice to our community. Together we are stronger.

Annual fee: €65 (from the second year, €40)
UGT members: €40 (from the second year, €25)

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Consumer protection is our raison d'être

We are committed to protecting people’s rights against abusive commercial practices, false advertising, unfair contracts and any other type of infringement that may affect the well-being and rights of consumers. Our team of experts works constantly to ensure that your rights are respected, providing you with the advice and legal defense necessary to resolve your conflicts with companies and services effectively and fairly.

Your trust is our driving force. We strive every day to offer you fast, effective and personalized support to ensure that your journey as a consumer is safe, fair and free from abuse.

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