SERVICES
We defend the rights
We defend the rights of consumers by offering a comprehensive consumer advice service via telephone, in person, by email and web chat.
In addition, we provide an information and mediation service to companies involved in the claims of our members.
We also produce different publications and surveys to keep consumers up to date with current consumption news.
Our services
Food
Correct labeling, optimal conditions
Insurance
Non-compliance, quotas, unfair denials…
Purchases and Services
Online commerce, Guarantees, Unknown companies…
Right to a Second Chance
Necessary requirements…
Appliances
Defective products, Warranties…
Housing
Sale, Rental, Insurance…
Banking and Financial Services
Clauses, Cards…
Domestic services
Electricity, Gas, Water, Billing, Contracts…
Tourist Services
Flights, Accommodation, Travel Agencies
Telephony and Internet
Clauses, Invoices, Permanence
Vehicles
Accidents, Repairs, Sale and Rental…
General knowledge, with specialized technicians.
The technicians and lawyers of the Consumers’ Union of Catalonia-UCC are specialized in consumer matters and the judicial field.
From the Consumers Union of Catalonia-UCC we can deal with queries and complaints about:
- Basic supplies (Water, Electricity and Gas)
- Telephony: landline, mobile and Internet
- Insurance
- Housing
- Teaching
- Banking entities
- Automobiles
Blog
Latest news that may interest you
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